Frequently Asked Questions
Q: What is your minimum order?
A: 500 lbs (227 kg)
Q: Will I be asked to return your spools or reels?
A: Yes. However, Phifer has both returnable and non-returnable spools and reels as a packaging option.
Q: Is Phifer ISO certified?
A: Yes, click here to view our certification.
Q: Do you provide SDS forms with your shipping documents?
A: Yes, by request.
Q: What information do you require to provide a quotation to me?
A: Alloy, temper or required tensile strength, diameter, package, and quantity. Click here to submit your quote request.
Q: Do you provide certifications?
A: Yes, all shipments are certified. If specifications are not given, we certify to AASD standards.
Q: Can you produce “T” tempered aluminum wire?
A: No, we can only supply wire in F, H, and O tempers.
Q: What is your typical lead-time?
A: Generally, our lead-time is 3 weeks from receipt of the order.
Q: How are freight costs billed?
A: For domestic orders larger than 2,500 lbs, our pricing includes freight costs. For less than 2,500 lbs, freight costs are added to the invoice.
Q: What types of packages do you offer?
A: Click here for a listing of spools, reels, and stem carriers available.
Q: What alloys are available?
A: Generally, all heat treatable alloys include 1100, 1350, 1080, 1188, 1199, 2117, 5005, 5052, 5056, 5154A, and 6061. Click here to view our capabilities.
Q: What are the smallest and largest diameters Phifer can supply?
A: Our capabilities range from .005” (0.12 mm) up to .375” (9.5 mm) depending upon exact material specification. Click here to view our capabilities.